Sue Scheff: Twitter and Identity Theft?

O-kay, I don’t get the Twitter craze, however it is obvious I am the one missing out as I hear about it from many media sources etc. Learn more about how to keep safe on this “Twitter” - as with many social networks, approach with caution - but you can still have fun.

Source: ReputationDefender Blog

In case you didn’t already know, Twitter is the latest “it” fad in the world of social media. From Demi Moore’s suicide prevention tweeting to the news of a potential Google-Twitter merger, it seems that not one week goes by without a major news story about the popular microblogging service.

Unfortunately, it isn’t all wine and roses at Twitter. Since the service emerged in 2006, one of the consistent complaints against it has been the ease with which individuals can set up phony accounts in someone else’s name. With such a large volume of users, it is impossible for Twitter to monitor each individual sign-up for validity. This means that someone could send out hundreds of tweets under your name, before you caught on. That’s what happened to Televangelist Robert H. Schuller, whose Twitter problem was discussed in a recent article at MSNBC.com.

From the article:

Televangelist Robert H. Schuller has reached millions worldwide with his weekly “Hour of Power” TV broadcasts, but when it comes to the Internet, he had a high-tech headache: an online impostor.

When Schuller, the founder of the Crystal Cathedral megachurch, recently tried to set up an account on the micro-blogging Web site Twitter.com, he discovered another user masquerading as himself.
[SNIP]
Schuller’s impersonator — who remains unidentified — seemed to know a lot about that history and the preacher’s life, said Nason, the spokesman. The impostor said in his early tweets that he was Schuller’s assistant, but then went on to say he was Schuller himself and even talked about the preacher’s wife, Nason said.

“The content seemed fairly normal for someone like Dr. Schuller to say,” Fayer said. “But in the future you don’t know how they’re going to use that. What if they start asking people to send money and say, ‘Send money to X,Y,Z’?”

The rest of the article details several other prominent phony Twitter accounts including a fake Stephen Colbert and a fake Tina Fey.

While it may not seem like a big deal to some, it is important to note that Reverend Schuller is a very prominent individual with a PR staff dedicated to catching issues like this. For the average person, it could be months before a Twitter fraud is exposed. That is why it is more important than ever for individuals to take full control of their image online and be proactive in Online Reputation Management.

Sue Scheff: Digital Kids and Parenting

Vanessa Van Petten is always keeping parents up to date through her valuable website called OnTeensToday. I love getting her latest articles, they always educate us as to what our kids may be going through in today’s generation of life as they live it.

Here is this week’s blast of news for you - and the topic is one that every parent needs to take the time to learn about. Digital Kids!

5 Code Cracking Perspectives on Digital Kids

I post a lot about kids online and Growing Up Online Series. Recently, after going on my media tour with Symantec on their new Parental Control Software, my mind was opened to a bunch of new issues and their solutions…please read on:

1) Curiosity vs. Obsession

Many parents have found their kids on a porn website and pro-anorexia site and has freaked out. Before breaking out the handcuffs and throwing the computer out the window, I think there needs to be a distinction between what is simple adolescent curiosity and what is a real problem. I am just going to say it, I do not think a teenager checking out a porn site once or twice is that big of a deal. We have all wondered…there becomes an issue when it becomes a habit. No matter if it is once or 100 times, either way parents should talk to their kids about what they have seen. Your kid might be more disturbed by what they saw than you know, and you need to be there for them.

Top 10 Tips For Helping Your Kids Avoid Online Porn

2) Intention

One of the members of the Norton Online Family Advisory Council made a wonderful point about the intention of what your kids are searching for or how they got to a bad site. Often times children and kids will often mistype or click accidentally on a website that happens to take them to somewhere inappropriate. Then, if the parent checks the web history or has a spyware product (Review of Parental Control Software), they freak out and punish the child. I ask that you try to find out what your child’s intention was going to that site or carrying out their behavior online. This holds true for Cyberbullying, posting on social networks and cursing on IM chats…why, this can greatly affect the punishment, consequence or outcome.

3) Forensic Parents

Marian Merritt, of Symantec, told a great story about when she saw that her daughter had accidentally visited a voyeur porn site. Like a detective, she used her the Norton parental control software to work backwards to figure out what had happened before freaking out. Her daughter, 14, had searched “Bride Wars” into Google. This had taken her to Youtube. There she watched a number of videos and trailers for the movie. Then, in one of the comments, someone had posted a link that said “if you like these clips, check out this one!” This link took her to a porn site. After this, Marian went to talk to her and her daughter was relieved (but never would have come to her on her own) and was upset about what she saw. She actually asked Marian to turn on the blockers for those sites in the future. Often times, kids do not want to go on those forbidden sites as much as you do not want them to.

4) Facebook is the new Playground

I am often asked by freaked out parents if they could just ‘unplug’ the internet and not allow their kids online to avoid all the dangers. This is not realistic. 20 years ago, parents could prevent their children from going on the playground to avoid a bully, but this would have taught their kids resilience, or how to handle it if and when they were bullied. Teaching kids to measure that uncomfortable feeling in the pit of their stomach, ask for help when they need it and where to ask needs to be learned by letting them live a little online. Resilience is key.

5) Protect Them and Tell Them

I had a teen client go to college recently and get a new computer. Within a few weeks it was totally unusable because of a virus that had been downloaded. When we asked the teen why they had clicked on some of these unreliable downloads, he said that in the past he had done it and nothing had happened. This is because his parents, being awesome parents, had always either blocked dangerous popups with parental control software and/or had really great virus protection on their computer, but they never told him! It has always been done for him and so when he was on his own, he learned the hard way. If you are protecting your kids or your computer, let them know hat you are doing and how you are doing it so they do not take it for granted!

The majority of kids do not want to do bad things online. They want to play games, share pictures and watch silly Youtube videos. Know the intention if something goes wrong, try to work backwards and always work on teaching resilience and self-reliance in the online world. Parenting and going online are no longer separate, they are one in the same.

Sue Scheff: Parenting, Teens and Facebook

Today more and more teens are joining Facebook as well as the other Social Network - however Facebook seems to be growing. Why? I honestly don’t know, but I do know parents are enjoying Facebook as much as many kids are. Recently I stumbled over an article on Tangerine Times written by a parent helping us navigate our way through the Social Cyberspace. This topic is critical - as keeping your child’s privacy is important for many reasons. Help your kids stay safe with Social Networking - read this valuable article.

Source: Tangerine Times

How to Help Your Teen Use Privacy Settings on Facebook

Many parents tell me they are frustrated with their teens’ use of Facebook. Here are some of the comments I hear frequently from parents:

“They know more than I do about how to use it and set it up, so how can I control it?”

“My kids are using it when I am not around, so how can I possibly know what they are doing, who they are talking to and if they are being safe with their information?”

“I feel this has gotten out of control, and I don’t really know what to do to get it back under control”

“I am afraid there are predators.”

“I give up. I just hope they aren’t doing anything stupid because I haven’t a clue what they are doing online.”

What I see are parents who over control (they deny their kids use of Facebook entirely) or parents who are completely “hands off”. And some of these are parents who normally wouldn’t dream of sending their child into an unknown situation without a little research. Crazy huh? I’ve decided to begin a campaign to de-mystify Facebook for those parents who feel they are not comfortable enough to set boundaries for their teens. It’s not rocket science but I completely understand their frustration in trying to understand it all.

Here are some tips about privacy settings on Facebook. It is never too late to ask your teenager about their privacy settings, even if they have had their account for years.

Friend Lists

(this is configured by visiting the “Friends area” of Facebook)

you can set up different friend lists based on interests; in the case of teens, maybe they shouldn’t have their friends from their high school in the same friends list with the kids they went to summer camp with 5 years ago OR if they “friend” someone outside of their school. Remember:
you can add each friend to more than one friend group

“Friend Lists” can have specific privacy policies applied to them (this is critical if your child is having a “problem” with one friend but doesn’t want to “un-friend them”

Watch out for Friends’ News Feeds

Most teens use the relationship box but it can be hazardous. A news feed goes out (to all their “friends”) as soon as they change their relationship status. Some teenagers even find out they are bringing “broken up with” because they get a news feed their boyfriend/girlfriend is now “single”. ouch. IF your and your teen decide to keep this particular information private, all they have to do is uncheck the box next to “Remove Relationship Status in the “News Feed and Wall Privacy” page.

Those Goofy Applications

Facebook is known for their fun quizzes and applications. Right now, the hottest app is the “25 Random Things About Me”. People love taking these little quizzes and passing them along to their “friends”. But, keep in mind there are some applications that have an age requirement/limit to them and by simply participating, your teen is sending out a signal that they are over 18 (for instance). Also, applications send out their own news feed.

For instance, “Sarah just took the Sexual Compatibility Test!” gets sent to your “friends” after you’ve taken one of the little “quizzes.” Many publish these without you knowing it. There are two suggestions you can give your teen; don’t visit the applications often (and be careful which ones you do) and review your profile after you’ve participated in a new quiz or fun “something”.
Walling
Your teen can customize their wall postings’ visibility. They can also control which friends can post on their wall. Here are the two places do that:

Go to “Profile page”
Click on the “Settings” icon on the wall
Find the box that says, “Who can see this?” and select who you want to view the wall posts
Another way is….
to control which friends can post on your teen’s wall (this is particularly useful if someone is getting a little “nasty” and starting a words war)

visit “Profile Privacy Settings”page
go to the section labeled “Wall Posts”
your teen can disable a specific friends ability to post on their wall and you can select specific friends who can post on their wall.

Remove them from Facebook Search Results

By default, Facebook makes your teens’ presence visible to the network they are in. For instance, in my area, the default group is the SF network. Most teenagers belong to at least their school’s network which (I believe) is the most important group for a teen to belong to. It is their primary means of sharing with each other, debrief the day and communicate about upcoming events. Obviously, there are many other “networks” and groups to belong to. It should be up to you and your child how many and which ones to belong to. As you add groups, the exposure is widened. For good or ill.

Visit “search privacy settings” page

Under “Search Visibility” select “Only Friends” (doing so, will remove your teen from Facebook search results, so make sure they (you) want them removed totally.

Otherwise….you can select another group, such as “My Network and Friends” which (I think) is the default

Click “Save Changes”

Remove them from Google Search

Did you know that Facebook gets lots of traffic from displaying user profiles in search engines. It benefits Facebook. Not necessarily a teenager. Not all of one’s profile is displayed. Currently the information displayed is limited to:

the profile picture
your friends list
a link to add as a friend
a link to send you a mesage
a list of up to 20 fan pages that you are a member of

For plenty of people, being displayed in the search engines is a great way to let people get in contact with you (or discover you). I use it for just this reason to market my blog especially since Facebook tends to rank high in the search results but not everyone wants their information to be public (and I’m plenty careful about what is public on mine)

By visiting “Search Privacy Settings Page” (same as above); you can control the visiblility of your teen’s public search listing which is visible to Google and other search engines. You can turn off the public search listing by simply un-checking the box next to the phraes “Create a public search listing for me and submit it for search engine indexing”. By the way, this option only shows up if you’ve selected “Everyone” under “Search Visibility”.

Avoid Embarrassing Photo/Video Tagging Mistakes

This is one of the most difficult (and common) problems that teens have with Facebook. Sometimes it’s not even the poor judgment of the teen that gets them into trouble but the poor judgment of a “friend” who posts an ill-gotten, poorly timed photo or dis-tasteful video and then tags your unfortunate teenager.

How do you help your teen avoid this form of potential embarrassment?

Visit the page called, “profile privacy” and modify the setting next to “Photos Tagged of You”

Select the option which says “Customize…” and a box while pop up

Select the option “Only Me” and then…

“None of my Networks” if you would like to keep everything (all photos/videos) private.
If you’d like to make tagged photos visible to certain users, choose to add them in the box under “Some Friends”

In the box that displays after you select “Some Friends” you can type either individual friends or a friends list

Photos Privacy Page

Many times people will go to the effort of turning off their tagged photo visibility to certain friends but yet “forget” about their photo albums. If you are trying to make all your photos invisible you have to do so with each album as well.

There is a specific “Photos Privacy Page” where you can manually configure the visibility of each album. This setting is extremely useful and I highly recommend you take the time to show your teen how to use it and encourage them TO use it. It may take some time initially to set up, but in the long run, only the people you truly want to view your photos, can see them.

Contact Information

Last by not least, make sure your teen has not listed your home phone number under contact info OR home address. In fact, this is probably the one area that I think parents should have the MOST say in. After all, your teen’s phone number, address, age, school etc are all pieces of information that are negotiable!

That’s my 2 cents. Hopefully some of you will find this helpful. I’ll continue to update and add information as parent/readers write in with other questions.

Parents Universal Resource Experts - Sue Scheff - What is Your Teen Posting Online?

This is a very interesting article that will make parents think when safety trumps privacy - do you suspect your teen or tween is posting disturbing photos or communicating with questionable others? As a parent is is our responsibility to help keep our kids safe online. Having open lines of communication can help tremendously and helping them to understand the consequences of unflattering posts is critical.

We will spy on your teen’s website for you

More and more worried parents are resorting to using data-tracking services to keep up with what their teenagers are doing on the internet, writes Siobhan Cronin

Source: Independent.ie

Irish parents are the best in Europe at monitoring their kids on the internet. However, their kids are the least likely of all European children to turn to mum or dad for advice when something happens to them online.

These were the results of a recent survey by the European Commission into internet supervision by parents.

While our parents might be good at keeping tabs on their kids, cyber bullying is still on the increase, sometimes with tragic results.

Cork girl Leanne Wolfe’s horrific tales of bullying were revealed in her diary, days after her death by suicide last year.

Her sister later told of the nasty text messages and vicious internet entries which led Leanne to take her own life.

It is real-life stories like Leanne’s which have led thousands of American parents — and now a few hundred Irish ones — to resort to using a service that will keep tabs on what their children are reading, and uploading, on the web.

But it’s not just bullying that worries parents. Unfettered access to the web for our kids has also meant open access to them from anyone who is ‘roaming’ around in cyberspace.

This has led some parents to take the ultimate action — spying on their own children.

The founder of Reputation Defender, Michael Fertik, has been called to justify his online service: “Would you like to know your 16-year-old daughter is putting pictures of herself wearing only a bra on the web? Yes. People are not born with good judgment and it rarely develops by 15,” he says.

But another defence of Fertik’s service is, he claims, the prevalence of web bullying.

“When we were at school, we wrote mean notes to each other but you threw the piece of paper out the next day — now it’s on the internet wall forever,” he says.

Fertik’s solution, MyChild, scours the internet for all references to your child — by name, photography, screen name, or social network profiles.

For about €9.95 per month, the ‘online spy’ will send you a report of what your child has posted on the worldwide web.

Its approach is unashamedly tapping into parents’ paranoia: “Worried about bullies? Concerned that your teens’ friends and peers are posting inappropriate materials online,” the site asks.
Fertik, who says he has a “few hundred” Irish customers already, says his company grew out of a need to protect online privacy.

“Young people do the same things that they always did,” he points out. But now it’s on a wall on a web page. The internet is like a tattoo parlour.”

The firm, which started in his apartment in Kentucky, and now employs 65 staff servicing 35 countries, brought in revenues of $5.5m (€4.3m) this year.

He insists there is no “hacking” involved. His staff go through legitimate channels, but are simply better trained in the ways of teenage internet usage than most parents.

“We always encourage the parent to get the password — we don’t want to be spying on kids,” he adds.

One of the things that often causes concern among parents is the practice of their own lives being discussed on a website. “These things have always been discussed by children, but now it’s up there for everyone to see. Things like: ‘My parents are fighting’ or ‘I think they are going to get a divorce’.”

In pre-web days, we all had very intimate conversations with our peers about our home lives — either in person, or on the phone. Now it’s all on the internet, Fertik notes.

Once the offending material is identified, Reputation Defender can delete it, on the instructions of the parent, whether it involves comments, photographs or videos posted on social-networking sites, or on chat rooms or forums.

The service has become so popular that the company now offers packages to adults to manage search engine results, ‘reputation’ for career purposes, and general ‘privacy’ — so that you can stop sites selling your personal information to others.
But that very privacy is the reason that children’s rights organisations around the world have come out strongly against the practice.
Michael McLoughlin of Youthwork Ireland, which provides support and youth services for over 40,000 young people, says that while there may be some justification of the service for younger teens, this could become somewhat blurred when dealing with children of 16 or 17 years of age.
“At that stage in their lives they should really know what they are doing themselves,” he says. Youthwork Ireland is currently preparing guidelines for youth workers dealing with online bullying. “We try to tool them up on social networking, and try to improve the safety aspects.”
The ISPCC agrees that children need to be made aware of the risks of online networking. However, National Childline Manager Margie Roe says that while parents need to respect privacy and maintain trust, they also need to police their children if they think they might be in any danger.
“If a parent is concerned about their child, they have a right to protect them,” she says.
“They need to be careful they don’t damage the trust between them and their child, but if they feel their behaviour is in anyway unusual, or their child is disappearing a lot, then it could be justified.”
This would be particularly relevant if parents are concerned their children might be making plans to hook up with people they have only met online, says Margie.
Michael Fertik is adamant that he is not doing anything ethically wrong.
“If a kid is 18 or older, we won’t do it. Parents who are signing up for this feel they don’t know how to keep up with their kids and they don’t understand Facebook or Bebo.”
He says the children themselves have mastered the art of ‘multiple’ personalities, in order to make discovery of their sites more difficult, but Reputation Defender is on their case.
However, even Fertik’s own ’solution’ can be subject to unsavoury interference. The system flags a query when the last name of the parent does not match the child’s, prompting further requests from the applicant, before they are given information on the child’s use of the web.
Fertik’s attitude appears to be that online surveillance is now a necessary evil in our modern world.
“There is no medical privacy for kids, no legal privacy. We are not suggesting they shouldn’t be allowed use the internet, but it’s like driving a car — you want to make sure they know how to drive first.
“We are not spying on someone else’s kid. It’s a new day, the internet brings new threats, and we need new armour.”
- Siobhan Cronin

Sue Scheff - Teen Social Networking and Parenting

As usual, Connect with Kids offers valuable articles for parents. This week they touch on the critical subject of our kids and the Internet. I know first hand the pros and cons of Cyberspace, however the challenge is getting our children to understand how important it is to protect yourself online and know that the Internet has a vast amount of great information but like with many things in life, you need to be aware of the pitfalls that may come with it.

Source Connect with Kids

“I wasn’t like other kids, you know, they had the Internet at home and I didn’t, so I felt like I was being deprived of something.”
– Ashley, 16 years old

Sixteen-year-old Ashley has always been a good student, but two years ago, she became a better student.

“In my history class, where we had to do a lot of research, I went from a B to an A,” she says.
What made the difference? Ashley believes it was her increased use of the Internet. She always had Web access at school but not at home.

“I wasn’t like other kids, you know, they had the Internet at home and I didn’t, so I felt like I was being deprived of something,” Ashley says.

Researchers, funded by the MacArthur Foundation, observed over 800 teens and their parents. The study found that, sure enough, parents think that spending hours online is unproductive for kids. But, the study also found that online teenagers are learning- socially, technologically … and academically.

“They are spending more time looking at text, so certainly they are going to be exposed to more reading opportunities,“ says Christine Colborne, an English teacher.

“You have to read through the websites,” Ashley says. “You have to read through the links and everything like that. So it does improve reading skills. And I think it improves vocabulary.”
But some experts warn parents to be cautious. Simply having online access is not a guarantee your child is learning.

“Many students are on the Internet simply in chat rooms. They are on the Internet looking up graphical material. They are looking up websites that are not text intensive where they are purchasing things or they are looking up pictures or downloading pictures,” Colborne says.

Ashley’s parents have set up filters on her computer that limit her access to inappropriate sites. Still, she says having the Internet at her fingertips at school and at home has opened a world of opportunities.

“I’m able to meet new friends, new people … to explore new subjects that I never knew about,” she says.

Tips for Parents

Another study by Michigan State University found that contrary to popular belief, spending time surfing the Internet can actually be beneficial to children. The study, which analyzed the Internet use of 120 parents and 140 children, found no negative effect on users’ social involvement or psychological well-being. In fact, researchers say that Internet use actually increased the children’s grade-point averages and standardized test scores.

As a parent, you are faced with the monumental task of monitoring the activities of your child in a world of virtually unlimited sources of information. One of the most expansive, confusing and frightening sources of information available to children today is the Internet.

You can take a number of steps to communicate the appropriate use of the Internet and other technologies to your child. The Cyber Citizen Partnership offers these tips for setting Internet limits for your child:

Be aware of your child’s computer skills and interests. Remember that it takes only a little knowledge to wreak a lot of havoc. Often, kids will develop technical skills and look for ways to challenge themselves.

Focus your child’s interests. If you recognize that your child is interested in exploring computer technology, you can reinforce positive behavior and encourage positive applications of this interest. Ideas include encouraging emailing with friends and family to become comfortable with appropriate and respectful online communication; recommending that your child adopt a position of responsibility in school as a computer monitor to assist classmates with computer use; fostering creative computer use by developing a personal or family website; or suggesting participation in school or community programs that teach in-depth technological skills or offer challenging technical opportunities.

Explore the Internet together. Ask your child to teach you about the Internet, visit educational sites, email questions and participate in online discussions together.

Take advantage of teachable moments. ­ When events or activities arise that provide the right time and place to do so, take advantage of these moments to help your child understand the issues involved in good cyber citizenship. For example, take time to read news articles about hacking or cyber crime incidents to your child and discuss the impact it has had on those involved. Use personal situations to frame the context of these discussions (e.g., ask your child how cyber crimes or irresponsible online behavior could affect friends and family). Address cyber ethics messages as your child conducts research online or shares his experiences on computers at school.

References
Cyber Citizen Partnership
Michigan State University
University of California-Irvine